Workforce Improvement Services

Category:Workforce and Staffing
Call-off type:N/A
Start date:31/03/22
End date:31/03/26
Initial period:2
Extensions remaining:N/A

The Workforce Improvement Services framework seeks to connect customers with experienced, informed workforce partners with the expertise to understand the challenges of NHS staffing, and help create and embed the right solutions for your organisation.

The Workforce Improvement Services (WIS) framework provides our customers with the ability to contract multiple workforce solutions under a single contract, managed strategically and sympathetically to each other to deliver best outcomes.

Workforce solutions covered by WIS include

  • Temporary and permanent clinical staffing
  • International recruitment
  • Bank staff recruitment and management 
  • Non-clinical recruitment

WIS also places a strong emphasis on upskilling trust staff, knowledge transfer and exit planning, ensuring long-term, sustainable improvements.

  • Provision of scalable solutions, from smaller focused commissioned services up to management of entire workforce solutions for trusts or groups of trusts such as ICS footprints
  • Ability to deliver an entire range of workforce solutions via one overarching contract, with accompanying KPIs, contractual requirements and expectations
  • Development and upskilling of customers’ systems, staff and workforce departments to ensure long-term and sustainable improvements
  • Alignment with current policies and strategies including the NHS People Plan, the PTOM programme, the NHS Long Term Plan and the NHS ICS programme of work
  • Support in reducing reliance on temporary staff, instead focusing on permanent recruitment and staff retention 

Workforce Alliance: This is an Workforce Alliance framework agreement delivered by Crown Commercial Services (CCS) and available to our member organisations via NHS Commercial Solutions. This agreement is available to non-NHSCS member organisations via CCS

Please click on the links below to access detailed information about this framework. Members can access the full set of framework documents by logging in.
If you are not a member, and would like to know more, please complete the 'Interested in using this Framework' form at the bottom of the page and we will contact you as soon as we can.

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Workforce and Staffing

Category Team

Interested in using this Framework?