Total Technology Solutions

Call-off type:Mini Competition and Direct Award
Start date:01/09/22
End date:31/08/24
Initial period:2 Years
Extensions remaining:2

Further to developments in the NHS IT Infrastructure market over recent years, it is recognised that the NHS requires a compliant route to capable suppliers in the market for the purchase of a wide range of ICT hardware, software, services and solutions.

Total Technology Solutions (TTS) offers a compliant route to market for authorities to purchase ICT hardware, software, services and complete end-to-end solutions from a range of pre-qualified suppliers.

The framework is un-lotted in order to remove barriers when sourcing a supplier that is capable of delivering a broad range of products and services. The framework includes options for direct award, Quick Quote via our website and further competition.

This framework has been endorsed by NHS England as a recommended route to market for digital and IT spend across the NHS.

The Total Technology Solutions framework offers authorities the ability to purchase ICT solutions from a range of market providers to include non-clinical hardware, software and services both in isolation or in any combination as part of a complete solution.

The framework is un-lotted in order to allow greater flexibility of use for the customer and to ensure they can procure complete solutions, including all required elements, from a single provider under a single procurement process if required.

The framework offers multiple methods of procurement including direct award, quick quote and further-competition.

ICT Hardware (Non-Clinical)

Network Hardware

Storage Hardware

EUD (As part of a Managed Service)

ICT Software (Non-Clinical)

Network Software

Storage Software

Operating Systems (MS, IOS, Chrome OS) N-1

Cloud Software

Cyber Security Software

Virtualisation Software

Backup & Recovery Software

MDM Software

Remote Access Software

Communications Software including RFID solutions

Hyper-Converged Infrastructure

ICT Services (Non-Clinical)

SaaS / IaaS / PaaS

Consultancy & Development



Support & Maintenance

Connectivity Services



EOL Disposal (WEEE and GDPR compliant)

Managed Services

IoT (Internet of Things)

Service Automation

  • Encompasses a broad range of ICT hardware, software and services to meet all current and future requirements
  • Un-lotted structure simplifies the call-off process and removes barriers to sourcing strategic ICT partners
  • Inclusion of end user devices (EUDs) allows sourcing of complete end-to-end solutions
  • Direct award catalogue of fixed minimum discounts by manufacturer and speciality resource day rates allows completely transparent direct award decision making.
  • Access to our online Quick Quote Tool allows award based on price alone where appropriate
  • Flexible framework for use by NHS and other public sector organisations – “spot-buying” – as well as longer term strategic purchases
  • Social Value has been considered and applied within the award criteria and is available to include at call off stage, where applicable
  • Compliant with current UK procurement regulations.
  • Bytes Software Services
  • CDW Limited
  • Crayon
  • Daisy Corporate Services Trading LTD
  • DELL Corporation Ltd*
  • Insight Direct (UK) Ltd
  • ITGL Limited
  • Kingsfield Computer Products Ltd
  • MTI Technology ltd
  • NG Bailey
  • Phoenix Software
  • Softcat
  • XMA

*Subject to signing of framework access agreement

NHS PiP: This is an NHS Procurement in Partnership (PiP) partner hub framework agreement delivered by NHS North of England Commercial Procurement Collaborative (NOE CPC) and available to our member organisations via NHS Commercial Solutions. This agreement is available to non-NHSCS member organisations via NOE CPC.

Please click on the links below to access detailed information about this framework. Members can access the full set of framework documents by logging in.
If you are not a member, and would like to know more, please complete the 'Interested in using this Framework' form at the bottom of the page and we will contact you as soon as we can.

Access Agreement (members only)
User Guide (members only)

Category Team

Interested in using this Framework?