Preferred Carrier Project

NHS trusts in the South East Coast and South Central regions have embarked on an innovative new contract with logistics provider TNT. This contract re-engineers the way goods are received into trusts granting the NHS control over their inbound supply chain.

NHS Commercial Solutions are contacting all NHS suppliers requesting they use TNT to ship goods to the participating trusts. This is not only producing cashable savings that can be used for frontline patient care, but is also increasing efficiency at trusts and having an environmental impact in reducing the trusts’ carbon footprints. A copy of the engagement letter can be downloaded here.

Live Trusts

The following trusts are now live:

  • Ashford and St. Peter's Hospitals NHS Foundation Trust
  • Brighton and Sussex University Hospitals NHS Trust
  • East Kent Hospitals University NHS Foundation Trust
  • Frimley Park Hospital NHS Foundation Trust
  • Milton Keynes Hospital NHS Foundation Trust
  • Nuffield Orthopaedic Centre NHS Trust
  • Queen Victoria Hospitals NHS Foundation Trust
  • Surrey and Sussex Healthcare NHS Trust (went live on 1st April 2011)

A full breakdown, which includes hospital address for each trust and purchase order guidance can be downloaded here.

Essential Information

TNT, at our request, will create your company a sender account number. This account is an NHS account number and appears on TNT systems as NHS Procure C/O Supplier Name. You must use this account number to dispatch to participating NHS trusts. If you have not yet been contacted with a sender account number then please send a request, including your despatch address and contact details to chris.lawrence1@nhs.net.

Note: When using this account you must enter the purchase order number in the reference box when you book your collection. This will enable the trust to track and trace the shipment and confirm its arrival in material management systems. If you do not enter the purchase order number into the reference box then your invoices may be returned.

The NHS Supplier Information Pack can be downloaded here.This document contains information on how to get started, how to work with TNT, key contacts and provides an introduction to the TNT tools. For a demonstration of the TNT tools please click one of the links below:

MYTNT Demo
Express Shipper Demo
Express Manager Demo

Project Information

The new delivery model means that when a supplier receives a purchase order from an NHS trust, they will now be expected to contact TNT for the collection and delivery of their product. Suppliers will invoice the trust for the goods, and TNT will invoice the trust for carriage.

Contracted Suppliers

Where you have existing contracts either locally or regionally with our NHS Trusts, which include the price of the goods a ‘carriage paid’ element (this includes ‘free delivery’) then unless a new price that excludes delivery can be provided to trusts, there will not be a requirement to change before contract renewal. This will avoid trusts paying for delivery twice. If this applies to your organisation, please contact the project team on 01306 646820 or email chris.lawrence1@nhs.net

However if you normally charge carriage for premium deliveries (see note), you will be required to use TNT. Note: Because the trusts will be on a pre-booked timed delivery you will be unable to book the delivery as a before 9, 10, 12 etc. without prior agreement with the trust procurement department, unless the order is extremely urgent and is for delivery ‘out of hours’.

Non Contracted Suppliers

If you are not under contract and do not charge separately for delivery you will be required to remove the carriage paid element of your ‘delivered’ price and use the preferred carrier.

Note: Because the trusts will be on a pre-booked timed delivery you will be unable to book the delivery as a before 9, 10, 12 etc. without prior agreement with the trust procurement department, unless the order is extremely urgent and is for delivery ‘out of hours’. If you invoice a participating trust with a carriage charge without prior agreement the invoice will be returned to you unpaid and you will be asked to re-invoice.


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